RightGift Is All About Your Workplace Giving.

Frequently Asked Questions.

All FAQs
  • How do I get started?

    First, you should Create an Account.
  • How do I create a campaign?

    Once you're signed into your account, navigate to the menu button and click on "Your Campaigns." Click on "New Campaign" and either select a template or "Create Custom Campaign" in the upper right corner. From here you'll be able to edit the campaign information and add items. Here's a video to walk you through the process!
  • How much does it cost to run a campaign?

    RightGift is completely free! You can create an account and run as many campaigns as you like for no cost!
  • Where are items shipped?

    You get to decide where items are shipped for each campaign, whether that's your office or the office of charity you're supporting.
  • Who pays for shipping?

    Shipping costs are part of the donor's payment, however, most retailers have a threshold to meet to receive free shipping.
  • How many campaigns can I run?

    As many as you want, however, we suggest focusing on one theme of campaigns at once. We've noticed that organizations narrowing in on a single topic tend to be more successful!
  • How do I promote another organization's campaign?

    Promoting a campaign is an easy way to get involved with less hassle! Simply login to your account, find a campaign you wish to support, and click Promote. Any donation made from your promoted campaign will be shipped to the organization. Here's a simple video tutorial!
  • How many items should I include on my wish list?

    Our most successful wish lists have anywhere between 10-19 items. This range gives you a chance to tell a story about how the items are being put to use without overwhelming donors with large amounts of items. We also suggest setting needed quantities between 5-10 so the total amount of items makes your goal attainable.
  • Where can I see the campaign progress?

    Your progress can be seen on the shareable URL. This will show you what percentage of all needed items have been donated. You can also take a look at your progress and reports by logging in, clicking on the menu button in the upper right corner, and navigating to Order Reports. This downloadable report can be filtered by donation date and includes each donoation made, the items purchased, and the donor information. If a donation line has no donor information included, the donor has elected to remain anonymous.
  • How many logins can I have on my account?

    A normal account setup has one login, however, if you're looking to have multiple departments, locations, or areas of your organization setting up campaigns we can ennable "Roles and Permissions" (Watch Video). Roles and Permissions allows you to have an umbrella account for your organization with subaccounts under. Each subaccount will have access to their campaigns, but not other subaccounts' campaigns. The umbrella account holder will have access to all campaigns.
  • How should I share the campaign?

    Once you publish your wish list, you will see a 'Share Campaign' button in the upper left. This is where you can find your shareable URL for social media, email, etc. Be sure to include the link in newsletters, emails to your employees, company intranet, or even partner businesses.
  • Which charities can I support?

    Your workplace giving campaign can support any charity! If your designated nonprofit has a RightGift account, you can simply promote any of their campaigns. Once promoted, the campaign will be shown on your RightGift account. (Watch Video) If your designated nonprofit is not already on RightGift, you can also create a wish list on their behalf.
  • Back to Top